Privacy policy.
At We Choose Wellness (referred to as "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our massage therapy services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information: We may collect personally identifiable information such as your name, email address, phone number, and payment details when you book an appointment or contact us.
Non-Personal Information: We may collect non-personal information such as your browser type, IP address, and browsing behavior to improve our services and user experience.
2. How We Use Your Information
To Provide Services: We use your personal information to schedule appointments, provide massage therapy services, process payments, and communicate with you.
To Improve Our Services: We use non-personal information to understand how our services are being used, enhance user experience, and improve our offerings.
Marketing: With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt out of these communications at any time.
3. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and email marketing services. These providers are obligated to protect your information and use it only for the services they provide.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
Access and Update: You can access and update your personal information by contacting us at info@wechoosewellness.com.
Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@wechoosewellness.com
Thank you for trusting We Choose Wellness with your personal information. We are committed to providing you with the best service while protecting your privacy.
Terms & Conditions
Welcome to We Choose Wellness. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please do not use our services.
1. Services
We Choose Wellness offers professional massage therapy services. All services are provided by licensed and certified massage therapists.
2. Appointments
Booking: Appointments can be booked via our website, by email at info@wechoosewellness.com.
Confirmation: You will receive a confirmation of your appointment via email or text message.
Cancellations: Please refer to our Cancellation Policy for details on cancellations and rescheduling.
3. Payment
Payment Methods: We accept various payment methods, including credit/debit cards and cash.
Payment Timing: Payment is due at the time of service unless otherwise arranged.
Refunds: All sales are final. Refunds are only provided in accordance with our Cancellation Policy.
4. Client Responsibilities
Health Conditions: Clients must inform the therapist of any health conditions, allergies, or injuries prior to the session.
Behavior: Inappropriate behavior will not be tolerated and may result in the immediate termination of the session without a refund.
5. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
6. Limitation of Liability
We Choose Wellness and its therapists are not liable for any damages or injuries resulting from the use of our services. Clients assume full responsibility for their health and well-being during and after the sessions.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of We Choose Wellness and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
8. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised terms.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state in which We Choose Wellness operates, without regard to its conflict of law principles.
10. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Email: info@wechoosewellness.com
Thank you for choosing We Choose Wellness. We look forward to providing you with exceptional massage therapy services.
Cancellation Policy
Thank you for choosing our massage therapy services. To provide the best possible experience for all our clients, we have established the following cancellation policy. Please read and understand this policy before booking your appointment.
1. Appointment Cancellation
Notice Required: To cancel or reschedule your appointment, please provide at least 24 hours' notice.
Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment will incur a cancellation fee equivalent to 50% of the service cost.
No-Show Policy: Clients who do not show up for their appointment without prior notice will be charged 100% of the service cost.
2. Late Arrivals
Grace Period: We offer a 10-minute grace period for late arrivals. If you arrive within 10 minutes of your scheduled time, you will receive the remaining time of your appointment.
Reduced Session Time: If you arrive more than 10 minutes late, your session may be shortened to avoid delaying subsequent appointments. The full session fee will still apply.
Excessive Lateness: If you are more than 20 minutes late, your appointment may be considered a no-show and the no-show policy will apply.
3. Emergencies and Special Circumstances
We understand that emergencies and unforeseen circumstances can arise. Please contact us as soon as possible to discuss your situation. Exceptions to the cancellation policy may be made at our discretion in genuine cases of emergency.
4. Refunds
Prepaid Packages and Memberships: No refunds will be issued for prepaid packages or memberships. However, you may transfer your remaining sessions to another person with prior approval.
Gift Certificates: Gift certificates are non-refundable and must be used within the specified period.
5. Contact Information
To cancel or reschedule your appointment, please contact us by email at info@wechoosewellness.com
Messages left outside of business hours will be considered received at the start of the next business day.
6. Agreement
By booking an appointment with us, you agree to the terms of this cancellation policy. We appreciate your understanding and cooperation in helping us maintain a high standard of service for all our clients.